Payment Options:

1. Payment by Credit/Debit Card:

   All transactions involving Credit/Debit cards on our website are handled through WorldPay. WorldPay are a highly respected organisation and your payment details are authorised by WorldPay. Cell Pack Solutions Ltd never have sight or knowledge of your credit card details. All major credit cards are accepted by WorldPay such as:

   • Visa
   • MasterCard
   • Delta
   • JCB

   We also accept major debit cards including:

   • Switch
   • Solo

   We have agreed a 5 days preauthorization period with WorldPay, this means we do not automatically take payment, it gives us an opportunity to review the order and advise you of availability and delivery should there be a problem. It also allows a short period for you to cancel - although in normal circumstances we do try to ship on the same day. If product is unavailable we would email you and advise of the delay and ask your permission to take payment.

2. Payment by PayPal:

   We have added PayPal as an alternative method of payment on our website. This is a preferred option for many people who have experience of using eBay.

3. Payment by Cheque or Postal Order:

   We understand that not all customers are comfortable with supplying Credit Card details online, so we provide this second payment option. Simply print your order and send it along with your Cheque or Postal order, payable to:

   Cell Pack Solutions
   Unit 218, TEDCO Business Works
   Henry Robson Way
   South Shields
   Tyne and Wear
   NE33 1RF
   United Kingdom

   In these circumstances, please allow 5 days for cheques to clear.

If you provide us with your Card details when making an order over the Phone, we can verify your order using the "Card Holder Not Present" system. We will only hold your information for the time it takes to process your order. Once this has been completed we will delete it from our computer system.

Our normal working hours are 8.00 am to 5.00 pm Monday to Friday.